CONTACT US
Vessus Systems Technical support for Vessus Services is available online or by phone depending on your support agreement. If you become aware of a security vulnerability in a Vessus Service, please notify us. We also encourage customers and partners to use our online helpdesk and partner portal system to alert us to vulnerabilities.
sALES AND sUPPORT
Tel: +61 1300 363 599
CORPORATE OFFICE
Vessus Systems Pty Ltd
Suite 2 Level 1
204 Dryburgh Street
North Melbourne VIC 3051
AUSTRALIA
VESSUS HELPDESK
Vessus' trouble ticketing system is provided as part of the Vessus Partner Portal service to allow our Service Provider Partners to log new and view the status of existing trouble tickets
VESSUS PARTNER PORTAL
Vessus Partner Portal (VPP) is an on-line support portal offered to Service Provider Partners to provide detailed information on the status of current and past security alerts, monthly SLA reports, change requests and escalation events